tortoisesupplyv101

FAQ (Frequently Asked Questions)

 

1. What types of tortoises do you breed or sell?
We specialize in breeding various species of tortoises, including Sulcata Tortoises, Leopard Tortoises, Radiated Tortoises, Please check our website for current availability.


2. How can I choose the right tortoise for my needs?
Choosing a tortoise depends on environmental considerations, size, and care requirements. We recommend researching each species and asking our knowledgeable team for guidance.


3. What are the basic care requirements for tortoises?
Tortoises require a suitable enclosure, UVB lighting, heating, appropriate bedding, food, and water. We provide a detailed care guide with each tortoise purchase.


4. How do I place an order?
To place an order, navigate our website, select your desired tortoise or product,  and Click BUY VIA WHATSAPP


5. What payment methods can I use?
We accept various payment methods, including Bank transfer


6. How does shipping work?
We utilize trusted carriers for shipping to ensure safe delivery of your tortoise. Shipping costs vary based on location and order size. You will receive tracking information once your order has shipped.


7. What is your return policy?
We accept returns within 14 days of delivery, provided the tortoise is in its original condition. For more information, please refer to our Returns and Refunds policy.


8. What should I do if my tortoise arrives unhealthy?
If your tortoise arrives in poor health, please contact us within 24 hours with photos and detailed information. We will work with you to provide a solution.


9. Do you offer support for tortoise care after purchase?
Yes! Our team is available to assist you with any questions or concerns regarding tortoise care. Please don't hesitate to reach out through our contact page.


10. Where can I find more information on tortoise care?
We offer a range of resources on our website, including care guides and articles. Check out our Care Resources section for more information.