1. Health Check and Preparation
- Before shipping, the tortoise undergoes a thorough health check by a certified veterinarian to ensure it is fit for travel.
- The tortoise is placed in a secure, ventilated container with appropriate padding to prevent injury during transit.
2. Packaging
- The container is designed to maintain a stable temperature and humidity level, suitable for the tortoise’s needs.
- Food and water are provided for long-distance shipments, ensuring the tortoise remains hydrated and nourished.
3. Documentation
- Necessary permits and documentation (e.g., CITES permits, health certificates) are prepared to comply with local and international regulations.
- A tracking number is provided to the customer for real-time shipment monitoring.
4. Shipping Method
- Tortoises are shipped via reputable courier services specializing in live animal transport.
- Expedited shipping options are available to minimize transit time.
5. Delivery and Receipt
- Upon arrival, the recipient is notified immediately to ensure prompt pickup.
- Instructions for acclimating the tortoise to its new environment are provided.
6. Post-Delivery Support
- Customers can contact our support team for any questions or concerns regarding the tortoise’s health or behavior after delivery.